Privacy Policy
Effective Date: April 11, 2025
At Elevated by Dragonflies LLC, dba Elevate with Nuvana ("we," "our," or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our services, websites, CRM platforms, and other digital products.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, business details, etc.
- Service/Product, as well as Health/Wellness-Related Business Info: Data about your workflows and client interactions
- Usage Data: IP address, browser type, referral source, and site behavior
2. How We Use Your Information
We use your info to:
- Deliver and improve services
- Set up and manage your CRM account
- Communicate by email/SMS about updates or services
- Send marketing and training content
- Comply with legal obligations
3. How We Share Your Information
We do not sell your data.
We may share your data with:
- Trusted service providers (email, payment, support platforms)
- Business partners helping deliver services
- Legal authorities if required
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We take data security seriously and implement industry-standard safeguards. While no system is foolproof, we work continuously to protect your info.
5. Your Rights
You have the right to:
- Access, update, or delete your info
- Opt out of marketing
- Request copies of your data
Contact us at support@elevatewithnuvana.com to make any requests.
6. Cookies & Tracking
We use cookies to improve site experience. You can control cookies in your browser settings.
7. Third-Party Links
We may link to other websites. We're not responsible for their privacy practices - please review their policies.
8. Changes to This Policy
We may update this policy. Any changes will be posted here with an updated date.
9. SMS Messaging & Consent
By opting in to receive SMS messages from Elevated by Dragonflies LLC, dba Elevate with Nuvana, you consent to receive text messages related to your interactions with us, which may include service communications, appointment or meeting reminders, account updates, customer support, and marketing communications where you have provided the appropriate consent.
You will only receive SMS messages after providing consent. Message frequency varies based on your interactions with us. Message and data rates may apply.
You may opt out at any time by replying STOP. After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again. For assistance, reply HELP or contact us at support@elevatewithnuvana.com or (740) 570-4449. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
10. Contact Us
Elevated by Dragonflies LLC, dba Elevate with Nuvana
Email: support@elevatewithnuvana.com
Phone: (740) 570-4449
