Founder & Business Story

About Dawn Eichenlaub & Elevate with Nuvana

I've spent more than two decades working inside health, wellness, sales, operations, and business growth. Along the way, I kept seeing the same problem: good businesses using good tools, but struggling to get their marketing, sales, follow-up, and technology to actually work together.

Dawn Eichenlaub, Founder of Elevate with Nuvana and Creator of Nuvana CRM
The Story

I Kept Seeing the Same Disconnect

My career has taken a few turns over the past two decades, from health and safety to wellness, business ownership, sales, account management, operations, and growth strategy. I owned a gym in Ohio, worked alongside business owners and their teams, and eventually found myself supporting multiple locations and solving many of the problems that happen behind the scenes.

Through all of it, I kept seeing the same thing.

Smart, passionate business owners were investing in marketing, generating leads, adding software, and trying new strategies, but the pieces weren’t working together. Leads came in without consistent follow-up. CRMs became expensive address books. Teams lacked visibility into their pipelines. Marketing and sales operated separately. And good opportunities were getting lost somewhere in between.

So I built a better way.

Nuvana wasn’t created because the world needed another CRM. It grew out of a very real need for businesses to connect the technology, the process, and the people using it.

I’m Dawn Eichenlaub, founder of Elevate with Nuvana and creator of Nuvana CRM. I’m a strategist, systems nerd, and someone who believes technology should make running a business easier, not give you another damn thing to manage.

Today, that philosophy extends beyond the CRM itself. Elevate with Nuvana brings together technology, strategy, sales, marketing, automation, and hands-on support to help businesses build systems that actually work in the real world.

And yes, some of my perspective comes from outside the office too. Raising five kids and now being Yaya to three grandbabies will teach you plenty about communication, delegation, adaptability, and what happens when a system has absolutely no intention of following the system. 😏

Nuvana was built to connect the pieces, so businesses can spend less time managing the chaos and more time moving forward.


My Mission

To help business owners stop spinning their wheels and start scaling with clarity, calm, and confidence.

No chaos. No cookie-cutter software. Just workflows that actually fit your business and free up your time.


What I Do Best

  • Build high-converting client workflows
  • Automate follow-up and onboarding systems
  • Create clear, scalable SOPs your team can actually follow
  • Coach businesses out of survival mode and into structure
  • Simplify CRM setups so they feel less like tech headaches and more like spa days for your business

Why Work With Me?

Because I get it. You didn't start your business to become a full-time tech support agent.

You started it to make an impact, and maybe even have a life outside of work. I built Nuvana to help you do exactly that.

This isn't just plug-and-play software. This is strategy, support, and systems that evolve with your business.


A Few Fun Facts

  • •I hold a degree in Applied Science of Nursing, so I bring a real-world, people-first perspective to systems and operations.
  • •I have a background in Environmental Health and Safety, so I know how to manage risk, streamline operations, and keep things from blowing up (literally and figuratively).
  • •I've turned automations into an art form, think less robot, more results.
  • •I've raised 5 kids, love on 3 grandbabies, and run a business with my husband by my side.
  • •My love language is strong coffee and a clean, color-coded workflow.

Want to bring calm to your chaos?

Let's get your systems together, so you can get back to doing what you really love.