Effective Date: April 11, 2025
Welcome to Elevated by Dragonflies LLC, dba Elevate with Nuvana, (“we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our websites, platforms, products, and services.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Who We Work With
We serve fitness, health, wellness, and medical-adjacent professionals. By using our services, you confirm that:
You are at least 18 years old
You are authorized to act on behalf of your business or organization
You will use our services legally and responsibly
2. Services We Provide
We offer CRM software, client automation workflows, marketing support, and business consulting tailored to the wellness industry.
Service features may include:
Custom lead workflows
SMS/email automation
KPI tracking and reporting
Staff onboarding and training
We reserve the right to modify, pause, or discontinue services at any time, with or without notice.
3. Your Responsibilities
You agree to:
Provide accurate business and contact information
Use our services in compliance with all applicable laws (including HIPAA if applicable)
Maintain the confidentiality of your login credentials
Not reverse-engineer, copy, resell, or misuse our intellectual property or systems
4. Payment & Subscription
Our services may require a monthly or annual subscription.
All payments are non-refundable unless stated otherwise in writing.
Late payments may result in service suspension or termination.
5. Intellectual Property
All content, systems, workflows, and templates created by or for Elevated by Dragonflies LLC, dba Elevate with Nuvana, are owned by us. Clients may not reuse, sell, or share these assets outside their own business without written permission.
6. Termination
You may cancel your services at any time with written notice. We reserve the right to terminate or suspend your access to our platform if:
You breach these Terms
Payment fails
Misuse or abuse of services occurs
7. Limitation of Liability
We do our best to keep things running smoothly, but:
We are not liable for business losses, missed leads, or indirect damages
Our services are provided “as-is” without warranties of any kind
Use our tools responsibly and keep a backup of your data.
8. Privacy
Our use of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Changes to These Terms
We may update these Terms occasionally. We’ll notify you of significant changes, and the latest version will always be available on our website.
10. Contact Us
Elevated by Dragonflies LLC,
dba Elevate with Nuvana,
📞 (480) 815-0557
Effective Date: April 11, 2025
At Elevated by Dragonflies LLC, dba Elevate with Nuvana (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our services, websites, CRM platforms, and other digital products.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, email, phone number, business details, etc.
Health-Related Business Info: Data about your workflows and client interactions
Usage Data: IP address, browser type, referral source, and site behavior
2. How We Use Your Information
We use your info to:
Deliver and improve services
Set up and manage your CRM account
Communicate by email/SMS about updates or services
Send marketing and training content
Comply with legal obligations
3. How We Share Your Information
We do not sell your data.
We may share your data with:
Trusted service providers (email, payment, support platforms)
Business partners helping deliver services
Legal authorities if required
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We take data security seriously and implement industry-standard safeguards. While no system is foolproof, we work continuously to protect your info.
5. Your Rights
You have the right to:
Access, update, or delete your info
Opt out of marketing
Request copies of your data
Contact us at support@elevatewithnuvana to make any requests.
6. Cookies & Tracking
We use cookies to improve site experience. You can control cookies in your browser settings.
7. Third-Party Links
We may link to other websites. We’re not responsible for their privacy practices - please review their policies.
8. Changes to This Policy
We may update this policy. Any changes will be posted here with an updated date.
10. Contact Us
Elevated by Dragonflies LLC,
dba Elevate with Nuvana
📞 (480) 815-0557
© 2025 Elevated by Dragonflies LLC, dba Elevate with Nuvana | All Rights Reserved.
Privacy Policy
Terms of Service